Shipping today
Order before 15:00
Free returns
Within 30 days
We are here to help ❤️
Mon-Fri 10:00-18:00 • Sat 12:00-18:00 (Sun closed)
Store pickup available
Terbekehofdreef 71B, 2610 Antwerpen
Easy assembly
Assembly is quick and straightforward, typically taking only 5 to 10 minutes.
We send all necessary tools inside the box along with clear, step-by-step instructions so you can set up your product effortlessly.
Return & refund policy
If you don't love your product within 30 days after receiving it, you can return it 100% free of charge. Just ensure it is undamaged. Simply reach out to us and we will take care of everything for you.
Shipping policy
At Colenis, all orders ship for free (except select small accessories or sprays).
Orders placed before 15:00 are shipped on the same day.
Estimated Delivery Times:
- Belgium, Netherlands, Luxembourg: 2-3 business days
- France, Germany, Italy, Austria, Poland: 3-4 business days
Guarantee
All our products are backed by a 2-year guarantee. If your product develops any issues during this period, we will resolve it completely free of charge through product exchanges, repairs, or a full refund.
The Colenis Story
Effortless luxury.
Directly to you.
Creating your ideal space shouldn't be complicated. At Colenis, we combine thoughtful craftsmanship with direct accessibility, making stylish living effortless.
Affordable prices, premium quality
High quality standards without unnecessary retail margins.
30 days free returns
Try it for 30 days in your own home with completely free, worry-free returns.
2-year product warranty
Complete peace of mind for all construction and upholstery materials.
Frequently asked questions
Have questions? We have answers.
We are here to help ❤️
Mon-Fri 10:00-18:00 • Sat 12:00-18:00 (Sun closed)
How fast will my order be delivered?
Orders placed before 15:00 on business days are shipped the same day. You will typically receive your package within 2 to 3 business days.
What are the shipping costs?
At Colenis, shipping for almost our entire collection is 100% free within Benelux, Germany, and France. Only select small maintenance sprays may require a minor fee.
How do returns work?
You have a 30-day reflection period. During this period, you can return the product for free as long as it is undamaged. Contact customer service and we will arrange the return label for you.
Is product assembly complicated?
No, assembly takes an average of only 5 to 10 minutes. All required tools, screws, and clear instructions are included in the box.
What warranty do I have on my purchase?
We offer a standard 2-year manufacturer warranty on all our furniture. If anything goes wrong with the construction or upholstery during this period, we will resolve it free of charge.
Can I view or pick up products in the store?
Yes, pickup and viewing are possible at our location at Terbekehofdreef 71B, 2610 Antwerp. Please contact customer service in advance to schedule an appointment.
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